Students of this course will learn Conflict Resolution and Core Mediation Skills Training with an emphasis on Clean Communication to communicate more effectively and avoid conflict in real estate practice. Mediation principles and conflict resolution tips and techniques that help Licensees resolve disputes are also taught in this course. Licensees will learn best practices and pro-active approaches to conflict and dispute prevention and resolution; and will learn how to use constructive and clean communication to effectively communicate, prevent and resolve professional real estate conflicts. This course has been approved by the Directors of the Maine and New Hampshire Real Estate Commissions for three clock hours toward fulfillment of the educational requirements for activation or renewal of a real estate license. This course is appropriate for licensees of all levels.